SHIPPING POLICY
Pre-Order Information
All pre-order items are made-to-order. Please allow 2–5 weeks for production and fulfillment.
You will receive real-time updates on your order status via email and SMS throughout the process.
Need assistance? Our customer support team is here to help—feel free to contact us at any time.
Standard Shipping (Non Pre-Order Items)
For in-stock items, please allow:
-
1–3 business days for order processing and verification
-
2–3 business days for standard delivery
Note: Delivery times may be impacted by factors such as high order volumes, weather conditions, or carrier-related delays.
You will receive an order confirmation email once your purchase has been placed. Additional email notifications will be sent once your order has shipped and again when it has been delivered.
Order Processing Times
-
Orders placed Monday through Friday after 5:00 PM EST will be processed on the following business day.
-
Orders placed after 5:00 PM EST on Fridays, or over the weekend, will be processed on Monday or the next business day.
-
In the event of national weather delays, please allow up to one additional business day for processing.
FROM: TEAM UNAPOLOGETIC
TO: THE UNAPOLOGETIC FAMILY